Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our
mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: customerservice@tech-gadgets.com
By Phone: 905-876-3889 or toll-free 888-719-8324 in Canada & USA

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Return Policy

We strive to ensure that you are completely satisfied with your purchase. Merchandise ordered from tech-gadgets.com may be exchanged or returned for refund within 30 days of purchase by completing the online RMA form.

A Return Merchandise Authorization number is required for all returns.

You must obtain a Return Merchandise Authorization ("RMA") number within our return policy period. We will not accept returns without an RMA number and materials will be sent back on sender's expense. RMA numbers are effective for 14 days from date of issue.

All returns must be new and unused and returned in their original packaging including all original manuals and accessories. All returns must be sent with adequate shipping packaging in order to prevent damage during transit.

Products may be returned to our Returns Processing Center after obtaining an RMA number and shipping instructions. Shipping and processing charges will not be refunded.

Some items cannot be returned if opened due to personal hygiene reasons.

We cannot accept returns of monogrammed, personalized, or “Final Sale” items.


Any returns of damaged products which are determined to be manufacturing defect or workmanship related will be fully refunded or exchanged. Returns of defective products will not be accepted if a) damage is caused by failure to follow instructions relating to product’s use or the installation of components; b) damage is caused by accident, abuse, misuse, fire, floods, earthquake or other external causes; c) a product or part that has been modified to alter functionality or capability; d) items intended to be periodically replaced by the purchaser during the normal life of the product including, without limitation, batteries or light bulbs.

After 30 days, please refer to the original manufacturer’s warranty for product and service issues.

All returns must be shipped with a tracking number. Customers are responsible for using reputable carriers that are capable of providing proof of delivery and insurance for the entire value of the shipment. Customers agree to bear risk of loss for the product during return shipment. All merchandise returned must be shipped Freight Prepaid.

Please allow up to 7 business days to process your return from the time it reaches our Returns Department Warehouse. All credit requests will be completed within 7 business days, but please note that it may take your credit card bank up to 10 days to apply your credit. Please note that we have no control over how long the credit card company takes to credit the refund to your account after we submit the data to them, but we do whatever we can to expedite the process.